Cancellation and Refund Policy

Updated at 2024-01-07

Cancellation and Refund Policy for Global Finance Bridge Program (Genpreneur Technologies Pvt Ltd)

At the Global Finance Bridge Program (GFB Program), we strive to deliver high-quality educational experiences. However, we understand that there may be instances where participants are not fully satisfied. The following policy outlines the conditions for cancellations and refunds.

1. Cancellation and Refund Eligibility

1.1 Refund Window
Participants are eligible to request a refund within the first 30 days of purchasing the program. Refund requests made after this period will not be entertained under any circumstances.

2. Refund Request Procedure

2.1 How to Apply
To request a refund, participants must send an email to connect@gfbprogram.com within 30 days of purchase. The email must include the following:

  • A detailed explanation of the issues or problems encountered with the program or cohort.

  • Suggestions on how we can improve the program.

  • A copy of the payment invoice as proof of purchase.

2.2 Proof of Purchase
Refund requests must include the payment invoice attached to the email. Requests without the invoice will not be processed.

3. Processing of Refunds

3.1 Evaluation of Requests
Each refund request will be evaluated based on the participant's concerns and feedback. Refunds will be issued only after a thorough review of the issues raised.

3.2 Refund Timeline
Approved refunds will be processed within 10-15 business days after the request has been reviewed and confirmed. Refunds will be credited to the original method of payment.

4. Non-Refundable Cases

Refunds will not be granted in the following circumstances:

  • Requests made after the 30-day window from the date of purchase.

  • Failure to provide a valid payment invoice.

  • Refund requests for invalid/incomplete reasons other than dissatisfaction with the program content or structure.

  • Reasons for which GFB Program cannot be entirely held liable such as NGO disputes or external circumstances on the behalf of the participant/purchaser of the program.

5. Amendments to the Policy

The GFB Program reserves the right to modify or update this cancellation and refund policy at any time. Changes will be communicated to participants via official channels.

By enrolling in the GFB Program, participants acknowledge that they have read and agree to these refund conditions.


Contact Us

Don’t hesitate to contact us if you have any questions.

Via Email: connect@gfbprogram.com